01
Hidden revenue leakage
Customers who don't complain — they just don't come back. Their reasons are in your reviews if you know where to look. ReviewInsights surfaces the patterns that an overall 4.2-star average hides.
02
Trends, not snapshots
A single review tells you what one customer thought. Thirty reviews over three months tell you whether things are improving or deteriorating — and what's driving the change.
03
Actions, not observations
Most tools summarise what customers said. ReviewInsights tells you what to do about it, what it costs if you don't, and which fix should come first based on commercial impact.
1
We collect your reviews
At the start of each month we pull your latest reviews from Google, TripAdvisor, OpenTable and more. You don't need to do anything — we handle data collection entirely and work only from publicly available information.
2
We analyse the patterns
We identify recurring themes, sentiment shifts, revenue leakage points and emerging risks — comparing this month against the last three and six months to show you what's changing and why.
3
You get a monthly report
A concise, commercially sharp intelligence report lands in your inbox with prioritised actions your team can implement immediately and over the next 90 days. No jargon, no filler — just what to do next.
ReviewInsights
Monthly Intelligence Report
For restaurants, hotels & hospitality businesses with an active review presence.
€ 99
/month
No contract · Cancel any time
What's included every month
Monthly Intelligence Report — delivered to your inbox on the 1st of every month
1, 3 & 6 Month Trend Analysis — what's improving, worsening, and staying hidden
Revenue Leakage Points — exactly where money is leaving the business right now
3–6 Month Risk Assessment — commercial impact if current issues continue
Prioritised Action Plan — what to fix in the next 30 and 90 days
ROI Prioritisation Matrix — ranked by impact, ease, and speed to value
Hidden Opportunity Analysis — revenue gains you're likely overlooking
Google, TripAdvisor & OpenTable and more — cross-platform intelligence in one report
Email system setup, list capture, and retention sequences to bring customers back. Mailchimp, Klaviyo, or similar — configured and ready to run.
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Audit and optimisation of your Google Business Profile — hours, photos, categories, Q&A — to improve local search visibility and review conversion.
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For hospitality businesses where AOV or value perception issues appear in the report — a written recommendation on pricing architecture, bundling, and upsell positioning.
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A documented crisis communication framework for businesses facing serious complaint patterns or reputational risk — what to say, who says it, and when.
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How is this different from just reading my reviews myself?
Reading individual reviews shows you what customers said. ReviewInsights shows you what patterns emerge over time aross multiple review sites, which areas are improving or declining, where revenue is quietly being lost, and what to do first. It's the difference between data points and commercial intelligence.
What if I don't have many reviews?
We work best with businesses receiving at least 20–30 new reviews per month. If your volume is lower we'll tell you honestly — and we can still produce a baseline analysis from your historical reviews to identify patterns over a longer period.
Do I need to give you access to anything?
No. We work entirely from publicly available reviews on Google, TripAdvisor, and similar platforms. No passwords, no accounts, no integrations. You give us your URL — we handle everything else.
What happens after I register?
We produce your sample report within 48 hours and send it to the email you provide. If you find it useful and want to subscribe, we'll follow up with next steps. If not, no pressure — we won't chase you.
Is this just an AI summary of my reviews?
No. A summary tells you what was said. ReviewInsights identifies commercial patterns across time — what's getting worse, where revenue is leaking, what to fix and in what order. Every insight links to a commercial consequence. Every recommendation links to a specific action.
Is my data handled securely?
We only process publicly available review data. We don't store personal customer data beyond what's necessary to produce your report, and we operate under GDPR. Full details are in our privacy policy.